Introduction
Belle Epoque Gallery (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, subscribe to our newsletter, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information
- Order History
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries
- Improve website performance
- Send order confirmations and updates
- Deliver marketing communications (with your consent)
- Detect fraud and maintain security
- Comply with legal obligations
Newsletter and Marketing Communications
If you subscribe to our newsletter, we may send updates regarding:
- New arrivals
- Antique acquisitions
- Fine art collections
- Exclusive offers
- Gallery announcements
You may unsubscribe at any time by using the unsubscribe link included in our emails.
Cookies and Analytics
Our website uses cookies and similar technologies to improve user experience and analyze website performance.
We may use:
- Google Analytics
- Google Ads Tracking
- Meta (Facebook & Instagram) Pixel
These tools help us understand how visitors interact with our website and improve our services.
You can control cookies through your browser settings.
Payment Security
Payments are processed through secure third-party payment providers.
Belle Epoque Gallery does not store full credit card information on its servers.
All transactions are protected using industry-standard encryption technologies.
Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only with:
- Payment processors
- Shipping carriers
- Marketing service providers
- Analytics providers
- Government authorities when legally required
All third parties are required to protect your information in accordance with applicable privacy laws.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer service
- Meet legal, tax, and accounting obligations
- Resolve disputes
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Withdraw marketing consent
- Request information regarding how your data is used
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
Contact Information
Belle Epoque Gallery
Address:
7181 Yonge Street, Unit 36
Thornhill, Ontario L3T 0C7
Canada
Phone:
(416) 712-7800
Email:
info@belleepoquegallery.com